MOLTKE is a research project dealing with a complex technical application. After describing the domain of CNCmachining centers and the applied KA methods, we summarize the concrete KA problems which we have to handle. Then we describe a KA mechanism which supports an engineer in developing a diagnosis system. In chapter 6 weintroduce learning techniques operating on diagnostic cases and domain knowledge for improving the diagnostic procedure of MOLTKE. In the last section of this chapter we outline some essential aspects of organizationalknowledge which is heavily applied by engineers for analysing such technical systems (Qualitative Engineering). Finally we give a short overview of the actual state of realization and our future plans.
The background of this paper is the area of case-based reasoning. This is a reasoning technique where one tries to use the solution of some problem which has been solved earlier in order to obta in a solution of a given problem. As example of types of problems where this kind of reasoning occurs very often is the diagnosis of diseases or faults in technical systems. In abstract terms this reduces to a classification task. A difficulty arises when one has not just one solved problem but when there are very many. These are called "cases" and they are stored in the case-base. Then one has to select an appropriate case which means to find one which is "similar" to the actual problem. The notion of similarity has raised much interest in this context. We will first introduce a mathematical framework and define some basic concepts. Then we will study some abstract phenomena in this area and finally present some methods developed and realized in a system at the University of Kaiserslautern.