This paper presents a brief overview of the INRECA-II methodology for building and maintaining CBR applications. It is based on the experience factory and the software process modeling approach from software engineering. CBR development and maintenance experience is documented using software process models and stored in a three-layered experience packet.
Although several systematic analyses of existing approaches to adaptation have been published recently, a general formal adaptation framework is still missing. This paper presents a step into the direction of developing such a formal model of transformational adaptation. The model is based on the notion of the quality of a solution to a problem, while quality is meant in a more general sense and can also denote some kind of appropriateness, utility, or degree of correctness. Adaptation knowledge is then defined in terms of functions transforming one case into a successor case. The notion of quality provides us with a semantics for adaptation knowledge and allows us to define terms like soundness, correctness and completeness. In this view, adaptation (and even the whole CBR process) appears to be a special instance of an optimization problem.
For defining attribute types to be used in the case representation, taxonomies occur quite often. The symbolic values at any node of the taxonomy tree are used as attribute values in a case or a query. A taxonomy type represents a relationship between the symbols through their position within the taxonomy-tree which expresses knowledge about the similarity between the symbols. This paper analyzes several situations in which taxonomies are used in different ways and proposes a systematic way of specifying local similarity measures for taxonomy types. The proposed similarity measures have a clear semantics and are easy to compute at runtime.
This paper motivates the necessity for support for negotiation during Sales Support on the Internet within Case-Based Reasoning solutions. Different negotiation approaches are discussed and a general model of the sales process is presented. Further, the tradition al CBR-cycle is modified in such a way that iterative retrieval during a CBR consulting session is covered by the new model. Several gen eral characteristics of negotiation are described and a case study is shown where preliminary approaches are used to negotiate with a cu stomer about his demands and available products in a 'CBR-based' Electronic Commerce solution.
INRECA offers tools and methods for developing, validating, and maintaining decision support systems. INRECA's basic technologies are inductive and case-based reasoning, namely KATE -INDUCTION (cf., e.g., Manago, 1989; Manago, 1990) and S3-CASE, a software product based on PATDEX (cf., e.g., Wess,1991; Richter & Wess, 1991; Althoff & Wess, 1991). Induction extracts decision knowledge from case databases. It brings to light patterns among cases and helps monitoring trends over time. Case-based rea -soning relates the engineer's current problem to past experiences.