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This paper describes how knowledge-based techniques can be used to overcome problems of workflow management in engineering applications. Using explicit process and product models as a basis for a workflow interpreter allows to alternate planning and execution steps, resulting in an increased flexibility of project coordination and enactment. To gain the full advantages of this flexibility, change processes have to be supported by the system. These require an improved traceability of decisions and have to be based on dependency management and change notification mechanisms. Our methods and techniques are illustrated by two applications: Urban land-use planning and software process modeling.
In this paper we will present a design model (in the sense of KADS) for the domain of technical diagnosis. Based on this we will describe the fully implemented expert system shell MOLTKE 3.0, which integrates common knowledge acquisition methods with techniques developed in the fields of Model-Based Diagnosis and Machine Learning, especially Case-Based Reasoning.
This paper describes a system that supports softwaredevelopment processes in virtual software corporations. A virtual software corporation consists of a set of enterprisesthat cooperate in projects to fulfill customer needs. Contracts are negotiated in the whole lifecycle of asoftware development project. The negotiations really influence the performance of a company. Therefore, it isuseful to support negotiations and planning decisions with software agents. Our approach integrates software agentapproaches for negotiation support with flexible multiserver workflow engines.