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Case-based knowledge acquisition, learning and problem solving for diagnostic real world tasks
(1999)
Within this paper we focus on both the solution of real, complex problems using expert system technology and the acquisition of the necessary knowledge from a case-based reasoning point of view. The development of systems which can be applied to real world problems has to meet certain requirements. E.g., all available information sources have to be identified and utilized. Normally, this involves different types of knowledge for which several knowledge representation schemes are needed, because no scheme is equally natural for all sources. Facing empirical knowledge it is important to complement the use of manually compiled, statistic and otherwise induced knowledge by the exploitation of the intuitive understandability of case-based mechanisms. Thus, an integration of case-based and alternative knowledge acquisition and problem solving mechanisms is necessary. For this, the basis is to define the "role" which case-based inference can "play" within a knowledge acquisition workbench. We will discuss a concrete casebased architecture, which has been applied to technical diagnosis problems, and its integration into a knowledge acquisition workbench which includes compiled knowledge and explicit deep models, additionally.
In this paper we will present a design model (in the sense of KADS) for the domain of technical diagnosis. Based on this we will describe the fully implemented expert system shell MOLTKE 3.0, which integrates common knowledge acquisition methods with techniques developed in the fields of Model-Based Diagnosis and Machine Learning, especially Case-Based Reasoning.
MOLTKE is a research project dealing with a complex technical application. After describing the domain of CNCmachining centers and the applied KA methods, we summarize the concrete KA problems which we have to handle. Then we describe a KA mechanism which supports an engineer in developing a diagnosis system. In chapter 6 weintroduce learning techniques operating on diagnostic cases and domain knowledge for improving the diagnostic procedure of MOLTKE. In the last section of this chapter we outline some essential aspects of organizationalknowledge which is heavily applied by engineers for analysing such technical systems (Qualitative Engineering). Finally we give a short overview of the actual state of realization and our future plans.