@unpublished{HaoGlajchenSventek1999,
  author  = {Ming C. Hao and Deon Glajchen and Joseph S. Sventek},
  title   = {SmallSync: A Methodology for Diagnosis \& Visualization of Distributed Processes on the Web},
  institution = {Fachbereich Informatik},
  year    = {1999},
  url  = {http://nbn-resolving.de/urn:nbn:de:hbz:386-kluedo-1859},
}